There are times when the wrong quantity or wrong product is received on a purchase
order, and we need to go back into Purchase Order Receiving (POEI) to fix this mistake.
You will know that you have access to make P.O. Corrections if you have the option
“Received-Costed (PO Correction)” under the “Stage” menu inside of Purchase Order
Receiving (POEI):
• We cannot change any freight charges or add-ons after initial receiving of purchase
orders. Only the quantity received or the items received can be fixed via a PO
Correction.
• We cannot correct any product lines of a P.O. if the amount needed to correct is more
than the on hand available. For example, if you received the wrong quantity on 204
sheets of 8’ ½” drywall you would not be able to do a correction for the correct quantity if
there are currently less than 204 sheets in stock.
• If you have received the wrong cost on a Purchase Order, you will have to contact Accounts Payables team for the correction. It is considered best practices with CSD and a FBM policy to have PO cost corrections done by the AP department.
• If you are doing a quantity correction, you can simply just change the product to the
correct quantity received during the re-receiving of the same P.O. number that was
originally received in error. The (-01) backorder PO number will be correction and the (-
02) backorder will be new PO that you will need to delete if it backordered material after
you have already corrected the PO. For example, if you originally ordered and received
102 sheets of 8’ ½” drywall in SX, but actually got only 68 sheets off from the truck, you
would need to do a PO correction to re-receive that PO with only 68 sheets. Your
correction would be on the (-01) backorder PO and you would need to delete the (-02)
backorder with 34 sheets on it.
1. In POEI, enter the Warehouse, Vendor, Stage (Received-Costed (PO Correction)), a
list of PO’s will populate that are available to be corrected.
2. Select the box next to the PO you would like to correct and click on the right arrow to
enter the details screen.
3. A pop-up box will appear asking if you would like to correct the PO. Select YES.
4. In the example below, we are going to assume the vendor rounded up each line to full
bundles, so we will select all lines by checking the box in the far-left column. The Qty
Received has been increased to full bundles on each line.
5. Once data is reviewed and deemed accurate, select Submit (Receive PO).
6. You will be returned to the Purchase Order Receipt of Inventory Entry screen. NOTE: If the
corrections were completed successfully, the Stage should now show Cor. From here, you
can select other PO’s to correct, or if you are finished, print the Receiving Report for your
files, click Final Update and then Print. Close the screen.
After this has been printed out, if you decreased the quantity received, you will have a backordered PO,
which is the correction PO number -01 and you will also have PO number -02, which will be your
second backorder PO for you to delete the backordered material or receive it at a later date. You might
want to give your AP person a heads up that you fixed this PO with the new backorder PO numbers. If
you increased the quantity received, a -01 PO will be generated to account for the additional items
received.
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