Invoice Exceptions Inquiry (OEIX)

OEIX is a screen that needs to be looked at every day to make sure all your tickets from the day before were processed during invoicing overnight. There are several reasons why a ticket may be kicked out into “exceptions,” and you can find this when you run OEIX.

1. To review your OEIX invoice exceptions type OEIX in the search bar in CSD and select it.

2. Enter the invoice run date and your warehouse number and then click Search on the left side of the screen.

3. The error messages you need to look for that caused the “exception” will be listed and if it is line specific it will also include which line needs the correction.  You will need to take the order out of shipped status in Shipping Feedback before you can make the correction. When you are done, you will need to put the order back into the shipped stage in Shipping Feedback.

However, in OEIX when you select and order, there is a maintain single order button that appears that will take you straight to Shipping Feedback and allow you to change quantity, price, and re reserve inventory on the order without unshipping the order and then reshipping. If other changes need to be made like rewriting a line, then unshipping the order will still be necessary.